Shipping Information
At Mabelle Paris, we are committed to delivering your order with care and efficiency.
- Processing Time: Orders are processed within 1-3 business days.
- Shipping Time: Once shipped, delivery typically takes 7-10 business days, depending on your location.
- Tracking: You will receive a tracking number via email as soon as your order is dispatched.
Please Note:
- Delivery times may vary due to customs processing and local postal services.
- Shipping costs will be calculated at checkout based on your location.
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you need to return an item, we offer a 10-day return window from the day your order arrives.
Return Conditions:
- Items must be unused, in their original condition, and include all original packaging.
- Return requests must be made within 10 days of receiving your order.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
How to Initiate a Return:
- Email us at support@mabelle-paris.com with your order number and reason for return.
- We will provide you with return instructions and the return address.
- Once we receive and inspect the item, a refund will be issued to your original payment method.
Important:
- We do not accept returns on sale items or personalized/customized products.
- Refunds may take 5-7 business days to process after we receive the return.
If you have any questions, feel free to contact our customer service team at support@mabelle-paris.com.
Thank you for shopping with Mabelle Paris!